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Troubleshooting (DAA)

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            Troubleshooting (DAA)

            Modified on Mon, 23 Mar at 12:08 PM


            • Check "Lookup Allowlist > Abnormal Events" to see if there is a record of the program being blocked. If not, it can be ruled out that it was caused by DAA.
            • If there is a blocking record , confirm whether there has been any recent update and maintenance. 
            • If it still cannot be ruled out, PLease contact support.
            • After restarting the computer, go to Advanced Settings to stop the Allowlist service.
            • If you cannot enter Windows, please use safe mode to stop DAA.
            • If you still cannot enter the system, it can be ruled out that it is caused by DAA. Please contact support.
            About Safe Mode
            Link to the official Windows website description

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